At Damani Jewels, we want you to be completely satisfied with your purchase. Please read our Return & Refund Policy carefully to understand the process and conditions for returns, exchanges, and refunds.

1. Eligibility for Returns

• Returns or exchanges are accepted only for damaged, defective, or incorrect items received.
  
• Customized or personalized jewellery is not eligible for return or exchange.
  
• Customers must notify Damani Jewels within 48 hours of delivery if there is an issue with the product.
  

2. Return Process

• To initiate a return, contact us at 9310864889 or damanijewellery90@gmail.com with your order details and a description of the issue.
  
• Our team will provide instructions on how to return the product.
  
• Returned items must be in their original condition, including packaging and any accompanying certificates.
  

3. Refunds

• Refunds will be processed only after the returned product is inspected and approved.
  
• Refunds will be issued to the original payment method within 7–10 business days of receiving the returned item.
  
• Shipping charges (if any) are non-refundable unless the return is due to our error.
  

4. Exchanges

• Exchanges are subject to product availability.
  
• If the requested item is not available, a refund will be processed instead.
  

5. Damaged or Defective Items

• If you receive a damaged or defective item, contact us immediately.
  
• We may require photographic evidence of the damage or defect to process the return or exchange.
  

6. Contact Us

For any queries regarding returns, refunds, or exchanges, please contact us:

Phone: 9310864889

Email: damanijewellery90@gmail.com